Our Technology
System Highlights
Comprehensive Property Servicing System

Our proprietary system, crafted by industry professionals and our in-house team of developers, streamlines property servicing with its comprehensive tools, feature-rich environment, and sophisticated automation. Powered by cutting-edge technology, Compass 360 Enterprise offers unmatched flexibility and scalability, facilitating seamless management of clients, vendors, and services through an intuitive interface and advanced customization capabilities. Compass 360’s permission-based, multi-user access delivers a complete toolset that optimizes workflows and service quality, consolidating all aspects of property servicing into one system and empowering users to manage the entire process from a single, integrated platform.

Tailored Service Management 

From client-variable service types, pricing, verbiage, thresholds, timelines, and recurring job management to dynamic form creation and tailored quality metrics, Compass 360 provides users with the ability to adeptly manage every client and order according to their exact specific expectations.

Optimized Workflow

Vendor recruiting and onboarding modules allow users to efficiently streamline their recruiting efforts and strategically expand their network. Vendor compliance functionality, adjustable scorecard metrics, integrated mapping, and comprehensive assignment analytics help to ensure services are scheduled and performed within appropriate client thresholds, and by the most suitable vendors available.

Advanced Quality Control

Automated and rigorous validations for data and photos, systematic upload flags, and wide-ranging job, bid and asset review tools further aid in validating quality and compliance with established specifications and property timelines.

Enhanced User Interface & Mobile Access

In addition to Compass 360’s internal environment, vendor and client access can be granted through secure, encrypted logins. From client and vendor dashboards, users interact with open jobs, send/request order updates, pull custom reporting, and perform various tasks relevant to their roles. Vendor access is further enhanced through Field Compass, our integrated mobile application for iOS and Android, providing real-time account access and extending Compass’ reach to vendors 24/7/365. Field Compass allows users to view and accept incoming work orders, assign jobs to sub-vendors, and submit updates and results directly from the field.

FIELD COMPASS

Notification

Systematically push new order notifications and request service updates

Forms

Provide vendors with order instructions, interactive forms, and on-demand training

Compliance

Ensure compliance & accuracy with tamperproof metadata analysis

Check-in

Receive property check-in verification using integration with Aspen Grove

Real-time Updates

Receive real-time updates, photos, and verified form data from the field